Ayanna Miguel

The coaching services provided by eMediate are offered in tandem or separately. The approach however, is one which falls within a Human Relations framework and guides the parties through a process which maximises effective dialogue, resolve matters and assists in becoming decision makers by encouraging informed choices made through explorative conversations.

conflict coaching

Conflict Coaching is a process using constructive dialogue to explore a series of events which makes up a conflict. At eMediate Consulting, we provide coaching for workplace and individual conflicts and assists our clients in removing stumbling blocks towards achieving their potential

Performance Coaching

Performance Coaching assists persons in becoming more productive and motivated through constructive dialogue which assists the clients in identifying what blocks their potential and develop measures to manage their time, balance their life and ultimately achieve their goals.

At eMediate our performance coaching is geared towards small business owners, entrepreneurs single parents; anyone who needs to clear the clutter of life and smash their goals.

BENEFITS OF eMediate COACHING SERVICES

• It assists in maintaining work-life balance so you have more time for what matters to you
• It enhances conflict competencies
• It provides much needed tools, support and structure so you stay focused and get more done
• It teaches effective management of conflict
• It helps preserve relationships
• It is private and confidential
• It improves time management skills
• It saves time, energy and money
• It allows you to gain peace of mind
• It allows you to take control over your life – working more effectively and efficiently
• It has a high rate of compliance
• It is both timely and convenient
• It helps you become accountable to yourself through the implementation of action plans
• It reduces procrastination

The eMediate Consulting Human Relations framework includes Learning Solutions which comprises of several Training and Development programmes.

• Conflict Prevention and Management
• Leadership and Management
• Personal and Professional Development
• Group Dynamics
• Business Transformation
• Communication Skills
• Executive Coaching
• Corporate Governance
• Customer Service

• Expanded range of skills and competencies
• Increased self-confidence.
• Achievement of a higher level of performance and effectiveness
• Improved performance of staff
• Boost in staff confidence, skills and self-empowerment
• Staff retention
• Increase productivity and workplace efficiency
• Greater commitment from staff due to increased motivation
• Improved decision-making skills by staff
• Development of a sense of achievement

At eMediate Consulting we specialise in commercial and workplace matters, placing emphasis on assisting individuals, and managing the processes of developing interpersonal conflict management goals.

• Development of Dispute Resolution Systems (click on link to see more)
• Facilitation Services (click on link to see more)

Dispute Resolution & Dispute Management Systems for The Workplace

At eMediate Consulting we assist organisations in alleviating the impact of organisational disputes through the strategic development of a tailored, customized and integrated dispute management system.

Some of the benefits of eMediate DISPUTE MANAGEMENT SYSTEMS are

• Less money spent in comparison to more formal resolution systems
• Enhanced productivity through improved long-term working relationships via reduced absenteeism and turnover and increased morale and organizational loyalty
• Early identification and address of disputes through implementation of preventative elements
• Faster more efficient resolution of disputes and conflicts
• Greater degree of confidentiality available from this alternative process

At eMediate we will act as the neutral party with a fresh perspective. Our services will ensure that our client meetings are executed in a format that is well organised, interactive and focused, thereby successfully building trust, overcoming challenges and creating cohesive and productive groups.

Facilitation maximises the efficiency and effectiveness of group discussions.

• Strategic Planning
• Policy Development
• CEO/Management or Team Meetings
• Community Consultations
• Mission/Vision creation
• Brainstorming

• Decision-Making
• Conflict Resolution
• Problem Solving
• Creative Development
• Team Initiatives

Some of the BENEFITS OF eMediate FACILITATION SERVICES

• Easier exchange of information within the group
• Swift and efficient progression through meeting agendas
• Remaining focused on mission critical tasks
• Creating an atmosphere in which crucial decisions can be made effectively
• Guiding the group consensus
• Strengthening groups by allowing them to perceive and discipline their unique strengths and weaknesses

Conflict is inevitable! Employee’s inability to constructively and effectively deal with anger and conflict in the workplace can result in marked inefficiency, low morale and ultimately loss of productivity.

At e-Mediate Consulting our Civil Mediation service is an effective Alternative Dispute Resolution process.

Mediate don’t litigate.

• Early identification and address of disputes/conflicts through implementation of preventative elements
• Faster more efficient resolution of conflict
• Greater degree of confidentiality available from the Civil Mediation process

The e-mediate SME Consulting framework is designed to include opportunities namely Employee Training & Education, Organisational Development, HR Policies & Procedural Development, Performance Management & Motivational Strategies, Management & Leadership Coaching, Succession Planning as well as On-Site and Customised HR Projects.

A key aspect of this service is that it can be offered as a suite of services or separately (e.g. HRM Consulting or HRD Consulting).

Benefits

• Key expertise is accessed
• Operating expenses are reduced and controlled
• Operations can be planned and scaled with greater flexibility
• New ideas are acquired
• Speed –Get the desired results faster by avoiding costly delays and learning curves
• Productivity- Increase productivity by optimizing your organisational operation and is
• Quality - Improved quality of your processes and measurements by avoiding common errors
• Cost-Reduced costs by eliminating unnecessary steps and avoiding the trial-and-error approach
• Focus can remain on core business activities
• Competitiveness is enhanced
• Inside resources are freed for other purposes